Shipping policy

Shipping Policy of www.soyfrancisca.com

1. Shipping Scope

We ship both domestically.

2. Order Processing

Orders are processed within 2-3 business days after receiving payment confirmation. Orders are not processed or shipped on weekends or holidays.

3. Shipping Rates and Delivery Times

• Domestic Shipping: Shipping rates and delivery times vary based on location and selected courier service. Standard delivery times are typically 3-7 business days.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order through the respective courier's website.

5. Taxes and Duties

International orders may be subject to taxes, duties, and customs fees, which are the responsibility of the customer. Please check with your country’s customs office for more information.

6. Shipping Issues

If you encounter any issues with shipping, such as a lost or damaged order, please contact us at info@soyfrancisca for assistance. We will do our best to resolve the issue promptly.

7. Changes to the Shipping Policy

We reserve the right to modify this shipping policy at any time. Any changes will be posted on this page.